IS

Zhou, Xiaoge

Topic Weight Topic Terms
0.283 implementation erp enterprise systems resource planning outcomes support business associated understanding benefits implemented advice key
0.281 productivity information technology data production investment output investments impact returns using labor value research results
0.140 value business benefits technology based economic creation related intangible cocreation assessing financial improved key economics

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Hitt, Lorin M. 1 Wu, D. J. 1
Enterprise Resource Planning systems 1 information technology 1 productivity 1 productivity analysis 1
ROI 1

Articles (1)

Investment in Enterprise Resource Planning: Business Impact and Productivity Measures. (Journal of Management Information Systems, 2002)
Authors: Abstract:
    Enterprise Resource Planning (ERP) software systems integrate key business and management processes within and beyond a firm's boundary. Although the business value of ERP implementations has been extensively debated in trade periodicals in the form of qualitative discussion or detailed case studies, there is little large-sample statistical evidence on whether the benefits of ERP implementation exceed the costs and risks. With multiyear multi-firm ERP implementation and financial data, we find that firms that invest in ERP tend to show higher performance across a wide variety of financial metrics. Even though there is a slowdown in business performance and productivity shortly after the implementation, financial markets consistently reward the adopters with higher market valuation (as measured by Tobin's q). Due to the lack of mid- and long-term post-implementation data, future research on the long-run impact of ERP is proposed.